Support

How can we help?

Already running OAK? Tell us what's going on and the team that built it will get back to you — usually within a few hours.

Send us a support request

The more detail the better: what you were doing, what you expected, and what happened instead.

Your name *

Business name *

Email *

Phone optional

What's it about?

How can we help? *

This goes straight to the OAK support team at [email protected].

Rather email?

Write to us directly — it lands in the same place.

[email protected]

Setting up payments?

Connecting Stripe, your Terminal location, and ordering and pairing the Stripe Reader M2, step by step.

Payments set-up

Hardware

What you need to run OAK, and the card reader and receipt printers it works with.

See hardware

Not using OAK yet?

Questions about whether OAK fits your business go to the sales team.

Talk to us